Privacy Policy

Last updated: 7 September 2026

Information We Collect

When you submit a contact form, quote request, consultation request, or training enquiry on this website, we collect the information you provide, such as your name, organization, email address, phone number, location, and details about your project. When you use our Smart-Hub AI chatbot, we may log your conversation for quality assurance and to follow up on enquiries.

How We Use Your Information

We use the information you provide to respond to your enquiry, prepare quotations, schedule consultations, and provide the services you request. We do not sell your personal information to third parties.

Third-Party Services

We may use third-party services to operate this website, including email delivery (for form confirmations) and AI providers (OpenAI and/or Anthropic) to power our chatbot. Messages you send to the chatbot are processed by the configured AI provider to generate a response.

Data Security

We take reasonable technical measures to protect the information you share with us, including encrypted connections (HTTPS), rate limiting, and access controls on our administrative systems.

Contact

For questions about this policy, contact us at smarthubengineering@gmail.com.